Frequently asked questions

How do I book a service?
Browse our Services page and pick the one that fits your pet, that opens a quick request form to book a Meet & Greet. Already a client? Log in to book directly.
Will I get updates during the walk?
Yes, you'll see status updates from arrival through completion, plus a report afterward.
What is "Today's Pup Fiction"?
It's an optional, playful recap of your pet's walk, shown alongside the factual report. It's for fun: the factual report always has the real details.
Is Pet Care + required to book a walk?
No. Pet Care + is a separate digital membership with educational content and specialized guidance for your pet: you can book walking services without it.
Where does Pup Fiction offer services?
Pup Fiction currently serves Brooklyn · Queens · Manhattan. Tell us your neighborhood when you request care and we'll confirm availability before anything is booked.
What happens during a Meet & Greet?
It's a chance for us to meet you and your pet, learn their routine, personality, preferences, and care instructions, and make sure everyone feels comfortable before the first service.
Does Pup Fiction care for cats too?
Absolutely. Pup Fiction offers cat visits that can include feeding, fresh water, litter box care, companionship, photos, and an update after each visit. We also offer in-home pet sitting for longer periods away.
How much do Pup Fiction services cost?
Pricing depends on the service, duration, location, and your pet's specific needs. Send us a request and we'll confirm availability and pricing before anything is booked.